Frequently Asked Questions.

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  • OTP.ms was designed with multi-client environments in mind. MSPs can manage multiple tenants, assign authentication approvals to team members, and onboard clients without sharing passwords or depending on a single admin. It's security and flexibility, with no workarounds.

  • Instead of waiting for a specific device or user (like in Microsoft Authenticator), OTP.ms allows any authorized team member to approve access in real-time, preventing costly delays and downtime.

  • Microsoft Authenticator is built for individuals, not teams. OTP.ms gives businesses shared access, real-time approvals, and admin-level control — solving the key pain points of using consumer MFA tools in professional environments.

  • OTP.ms provides advanced multi-factor authentication (MFA) options, including Time-Based One-Time Passwords (TOTP) and Temporary Access Passwords (TAP), enhancing security and thwarting unauthorized access attempts.

  • OTP.ms offers dynamic compliance tracking and auditing functionalities, allowing organizations to maintain meticulous records of user access and activities and ensuring adherence to industry standards.

  • OTP.ms is designed to scale effortlessly with an organization's growth trajectory, offering flexibility to adapt to evolving business needs and seamlessly integrate with existing infrastructure, regardless of size or complexity.

  • OTP.ms prioritizes security at every level, employing cutting-edge encryption standards and security protocols to safeguard sensitive information against cyber threats.

  • By implementing OTP.ms, organizations bolster their security posture, ensuring data integrity and confidentiality while safeguarding sensitive information against cyber threats.

  • OTP.ms delivers a cost-effective access management and security solution, providing maximum value at competitive pricing plans and flexible licensing options, catering to organizations of all sizes and budgets. For pricing, you may contact our sales team.

  • OTP.ms provides detailed compliance and activity reports, helping organizations monitor and manage user access effectively.

  • Yes, OTP.ms is ideal for securing access in remote work environments, providing flexible and secure authentication methods for remote employees.

  • If you're managing multiple users or clients, OTP.ms is the best authenticator app built specifically for businesses and Managed Service Providers (MSPs). Unlike Microsoft Authenticator or Google Authenticator, OTP.ms offers shared access, user-level controls, and audit trails — all while keeping everything secure and easy to manage.

  • Microsoft Authenticator is designed for individuals. OTP.ms is built for organizations.


    With Microsoft, each user must manually set up 2FA. OTP.ms lets admins automatically onboard their team, control access, and ensure no one gets locked out. Approvals can be shared, reassigned, and tracked, making it ideal for MSPs or businesses with rotating teams.

  • Yes. OTP.ms allows you to send secure onboarding invitations to your team — no complex setup required. You don't need to rely on each user to complete the setup correctly; you control who accesses what and when.

  • Yes! OTP.ms offers a free version that is perfect for small teams or testing the platform. It includes our core features—device-based authentication, access approval, and shared login workflows—all built with business in mind.

  • With Microsoft Authenticator, the code only goes to one person. If they’re unavailable, you’re stuck. With OTP.ms, the code request goes to the assigned approver. You control who gets access — no downtime or delays.

  • No. Microsoft Authenticator is tied to individual users and devices. OTP.ms supports team-based workflows where logins can be approved by any authorised team member, eliminating bottlenecks.

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